Dr Junaid Azam, GP Partner at Park Grange Medical Centre, was recently interviewed by Healthwatch Bradford, where he answered commonly asked questions from patients. During the interview, Dr Azam discussed the increase in demand for services at the practice, some of which could be dealt with by self-care or a pharmacy.
Dr Azam asks patients to "trust the signposting process" carried out by reception staff, and explains how even if you don't see your named GP, they will be aware of what is going on with your health - and will seek to provide continuity of care in cases where it's particularly important, such as patients with long-term conditions like diabetes or asthma.
Dr Azam highlights the range of work a GP carries out aside from seeing patients, and explains how his practice works to serve the needs of its predominantly South Asian community.
The full interview is available to view below. Alternatively, you can view the video on YouTube.