How to access your surgery
The practice has produced a guide on how to make the most of your GP practice. This guide can be found on our Newsletters Page. If you have any feedback regarding this guide, please contact the practice manager, Rahela Parveen.
Other tips on how to best utilise the services of your surgery are listed below:
- Read the notices posted in the surgery and stay up to date with the latest practice news
- Make sure you know the opening times of the surgery
- Find out how to how to request repeat prescriptions
- Register for online services and use our online e-consultation platform (PATCHS) to contact the GP
- You may not always need to see a doctor. Our reception team are trained in Care Navigation and may ask some additional questions to help direct your care to the most appropriate member of our team.
- You may get directed to one of the hubs that is managed locally. Our practice works in close collaboration with the local network of GP practices, called a primary care network (PCN). More information is available on our PCN Newsletters Page
- If you need to cancel or amend your appointment, please provide sufficient notice so we can allocate it to another patient
- Take a list of questions with you when you see your doctor or nurse to help save time during the consultation
- Ask your doctor to write down anything that you do not understand the answers to
- Take a friend or relative with you if helpful for you
- Tell the receptionist if you need more time to speak to the doctor
- Find out how your practice deals with complaints
How your local pharmacist can help
Ask your local pharmacist for advice about choosing the right medicines for common ailments. Your pharmacist will advise you if you are unsure about seeing a doctor.
Your pharmacist can offer advice about a problem if you are not sure what is causing it. Ask for advice about staying healthy.
Be sure to tell your pharmacist if you are taking other medicines – some medicines are not compatible with one another.
Look after your health
Choosing the right food for good health is very important. Eating a good balance of food, taking regular exercise and not smoking gives the best chance of living a fit and healthy life. If you have a medical condition please check with your doctor before altering your diet. Remember eating well is about balance. For example, we do need fat in our diet but not too much!
The practice has a Health and Wellbeing Coach who works with our practice.
Flu clinics
We run flu clinics annually. We will update you when you need to contact the surgery to arrange an appointment for your flu jab.